Users may be prompted for their Window’s user name and password when browsing to the Authentication Gateway web site to automatically log them in. To fix this issue, users may need to edit security settings in the browser.

Configuring Auto Login with Internet Explorer

Internet Explorer has numerous security settings, including user authentication settings. These settings will vary based on the current security level. There is a User Authentication security setting, Logon, which is causing users to be prompted for their user name and password. The Logon setting must be changed in order for the Authentication Gateway to function properly.  

  1. Open Internet Explorer 
  2. In the Tools menu, select Internet Options 
  3. Browse to the Security Tab 
  4. Click the Custom level button 
  5. Scroll to the bottom of the Security Settings window. Under User Authentication, select “Automatic logon with current user name and password” for Logon 
  6. Click OK to close out the two open windows and browse to the Authentication Gateway web site 

Configuring Auto Login with Mozilla Firefox

By default, Mozilla Firefox does not pass NTLM authentication to a web server. Follow the steps below to configure Firefox to pass NTLM authentication to certain trusted sites: 

  1. Open Firefox and type about:config in the address bar and press Enter 
  2. In the Search field type network.automatic-ntlm-auth.trusted-uris and press Enter 
  3. Double-click on network.automatic-ntlm-auth.trusted-uris 
  4. In the dialog box that comes up enter the URLs of the sites you wish to pass NTLM authentication info to in the form of http://PVEAuthGW:81 

Note: You can add more than one website to this dialog box by separating them with a comma.

Configuring Auto Login with Chrome

Chrome will inherit the permissions settings of Internet Explorer if set up to do so. If it does not, or you only use Chrome follow these steps to configure the auto-login:

  1. select the vertical ... to open the customization and configuration settings for Chrome. 
  2. select settings
  3. scroll all the way to the bottom of the page and hit the arrow next to 'Advanced' to show more settings. 
  4. under the 'System' settings, select 'Open Proxy Settings'
  5. Browse to the Security Tab 
  6. Click the Custom level button 
  7. Scroll to the bottom of the Security Settings window. Under User Authentication, select “Automatic logon with current user name and password” for Logon 
  8. Click OK to close out the two open windows and browse to the Authentication Gateway web site 

Product: PaperVision Enterprise  and/or Radix

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